Last updated: January 2026
By accessing and using the Coastline Heating and Air website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Coastline Heating and Air provides professional HVAC services including:
Important: All HVAC services are provided by licensed and certified technicians following industry standards and local building codes.
When you request service:
An appointment is confirmed only when we provide written or verbal confirmation. All service requests are subject to technician availability. We may need to reschedule appointments due to emergency calls or unforeseen circumstances.
As a customer, you are responsible for:
Payment terms:
Scope of Work: You will be informed of recommended repairs or services based on technician assessment. Additional work beyond the original service call may result in additional charges.
Changes: Any changes to approved service plans may result in additional charges and delays. Change requests must be communicated clearly to our technicians or office staff.
Approval: You will be notified of any additional work needed and associated costs before we proceed with repairs beyond the original scope.
Coastline Heating and Air employs licensed and certified technicians who follow industry best practices and manufacturer specifications. All work is performed in accordance with local codes and regulations. We stand behind our workmanship and use quality parts and materials.
Service availability and response times:
We warrant that our HVAC services will be performed in a professional and workmanlike manner. Labor warranty periods vary by service type and will be specified on your invoice. This warranty does not cover:
Parts and equipment are covered by manufacturer warranties as specified. We will assist with warranty claims but are not responsible for manufacturer warranty coverage or limitations.
EXCEPT AS EXPRESSLY STATED ABOVE, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. We are not responsible for pre-existing conditions or defects not caused by our service.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC SERVICE THAT GAVE RISE TO THE CLAIM. WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, INCLUDING LOST PROFITS, PROPERTY DAMAGE NOT DIRECTLY CAUSED BY OUR WORK, OR DISCOMFORT DUE TO SERVICE DELAYS.
Website Content: All content on our website, including text, graphics, logos, and images, is owned by Coastline Heating and Air and protected by copyright and trademark laws.
We treat customer information and property details as confidential and will not disclose them to third parties without your consent, except as required by law or necessary to fulfill services.
Cancellations: Service appointments may be cancelled or rescheduled with at least 24 hours notice. Late cancellations or no-shows may incur a service fee.
Refunds: Refund eligibility will be determined on a case-by-case basis. Service fees are generally non-refundable once work has begun.
We shall not be liable for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, extreme weather, acts of government, labor disputes, material shortages, or other force majeure events.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Bryan County, Georgia.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.
Questions about these Terms of Service? Contact us:
Coastline Heating and Air
18411 HWY 144
Richmond Hill, GA 31324
Phone: (912) 445-1233
Email: [email protected]